Shipping Policy

Last updated: June 2026

Nexivo ships to Italy and throughout Europe. Here’s everything you need to know about our shipping.

1. Processing Times

Orders are processed within 1-3 business days of payment receipt. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Times and Costs

Destination	Estimated Times	Cost
Italy	5-10 business days	Calculated at checkout
Europe	7-15 business days	Calculated at checkout

3. Order Tracking

Once your order has been shipped, you will receive an email with the tracking number to follow the delivery in real-time.

4. Delays

Delivery times are indicative and may vary due to:

Peak seasons (e.g., Christmas, Black Friday)
Adverse weather conditions
Customs issues for international shipments

5. Order Not Received

If your order has not arrived within the estimated time, please contact us at info@nexivoo.shop with your order number. We will do everything possible to resolve the issue.